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  2. Call for service - Wikipedia

    en.wikipedia.org/wiki/Call_for_service

    A call for service (CFS, also known as a job, hitch, incident, callout, call-out, or simply a call) is an incident that emergency services or public safety organizations (such as police, fire departments, and emergency medical services) are assigned to resolve, handle, or assist with. Operationally, a call for service is any incident where ...

  3. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  4. Emergency service response codes - Wikipedia

    en.wikipedia.org/wiki/Emergency_service_response...

    For example, if multiple units are responding Code 3 to a call, but the units already at the scene have mostly resolved the situation, the scene units may request that the responding units "reduce code". In this example, to "reduce code" would mean to continue responding, but at Code 2 or Code 1, rather than discontinue altogether.

  5. Telecommunications relay service - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_relay...

    A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.

  6. Vertical service code - Wikipedia

    en.wikipedia.org/wiki/Vertical_service_code

    A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1] Some vertical service codes require dialing of a telephone number after the code sequence.

  7. Ten-code - Wikipedia

    en.wikipedia.org/wiki/Ten-code

    Out of service. Out of service (Give location and/or telephone number) Out of Service Out at ... Out of Service 10-7 A — Not Available 10-7 B Off Radio 10-8 In service. In Service Clear In Service 10-9 Repeat, conditions bad. Repeat Say Again 10-10 Out of service—subject to call. On minor detail, subject to call Fight in progress Negative ...

  8. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...

  9. Collect call - Wikipedia

    en.wikipedia.org/wiki/Collect_call

    A customer who needed the service had to call customer care and then request for reverse call. If the other person accepted, the call would then be connected and charged on his or her bill. In June 2019, the largest mobile service provider Safaricom started rolling out reverse call services to all its customers. To access the service, a ...