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Customer appointment management (CAM) is a type of appointment scheduling software targeted towards companies with large mobile workforces that automatically routes and schedules in-home service appointment arrivals. The software is delivered to businesses over the Internet using the software-as-a-service model.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
They cover sellers with free virtual appointments, in-home pickup, drop-off and direct shipping. As a full-service, luxury consignment [11] service, The RealReal does all of the work for its consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing items, as well as handling shipping, payments and customer service.
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Microsoft Bookings is a scheduling tool and is part of the Microsoft Office family of products. [3] [4] Released by Microsoft in March 2017, Bookings allows customers of small businesses and companies to book appointments with the company.