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  2. End of Watch Call - Wikipedia

    en.wikipedia.org/wiki/End_of_Watch_Call

    The End of Watch Call or Last Radio Call is a ceremony in which, after a police officer's death (usually in the line of duty but sometimes from illness), the officers from his or her unit or department gather around a police radio, over which the police dispatcher issues one call to the officer, followed by a silence, then a second call, followed by silence.

  3. Intercept message - Wikipedia

    en.wikipedia.org/wiki/Intercept_message

    Optus has an intercept message which is heard by Optus customers when the network is congested or when a technical fault prevents customers from making phone calls: "Unfortunately due to temporary service difficulties, we are unable to connect your call at this time. Please try again later". After the message is played, the call will disconnect.

  4. Operator messaging - Wikipedia

    en.wikipedia.org/wiki/Operator_messaging

    Alpha Dispatch service is best described as enhanced numeric paging. [4] It is a service that consists of live operators who answer incoming calls and input the callers' messages on a computer, then transmit the message using the Telocator Alphanumeric Protocol to the paging provider's radio towers. Alphanumeric pagers receive the messages in ...

  5. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...

  6. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile.

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Plain language radio checks - Wikipedia

    en.wikipedia.org/wiki/Plain_language_radio_checks

    A plain-language radio check is the means of requesting and giving a signal strength and readability report for radiotelephony (voice) communications, and is the direct equivalent to the QSA and QRK code used to give the same report in radiotelegraph communications.