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General Customer Care & Technical Support From the T-Life app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
Simply dial 611 from your T-Mobile phone, or use two-way messaging on My T-Mobile.com, via the T-Life app, or iMessage through Apple Business Chat. When you call customer support, we’ll first try to connect you with your Team of Experts, but you may be connected to another care support team to assist you as we want to make sure you get help ...
Can't find what you're looking for? Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
Log in to manage your T-Mobile account. View or pay your bill, check usage, change plans or add-ons, add a person, manage devices, data, and Internet, and get help.
Contact us. Find answers to Frequently Asked Questions here. Or Dial 611 from your T-Mobile phone or call 1-800-937-8997.
Limited-time offers; subject to change. May not be combinable with some offers or discounts. iPhone 16 On Us: Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreements is due (e.g., $829.99 – iPhone 16 128GB).
Phone support: You can reach a live representative by dialing 611 or 1-800-937-8997. T-Mobile's agents can address account inquiries, billing concerns, and wireless service troubleshooting. Live chat assistance: T-Mobile offers a convenient live chat feature for instant text-based support.