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  2. Assist by AOL - AOL Help

    help.aol.com/products/assist

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts are managed.

  4. Hotline - Wikipedia

    en.wikipedia.org/wiki/Hotline

    However, in common or colloquial usage, a "hotline" often refers to a call center reachable by dialing a standard telephone number, or sometimes the phone numbers themselves. This is especially the case with 24-hour, noncommercial numbers, such as police tip hotlines or suicide crisis hotlines , which are staffed around the clock and thereby ...

  5. Call centre industry in India - Wikipedia

    en.wikipedia.org/wiki/Call_centre_industry_in_India

    A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu

  6. Telephone numbers in the United Kingdom - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_the...

    In England, the scheme was on trial until 2012, when it was adopted nationwide and the cost to call changed from 10p per call to 15p per call. In Northern Ireland, the number was introduced by the Police Service of Northern Ireland in March 2014. [54] Since 1 April 2020 the number is free to call.

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  8. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  9. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    One customer posted a YouTube video in which his call to cancel his service was put on hold until Comcast customer support offices closed. [17] Another customer recorded a series of conversations in which Comcast promised him he would not be charged for certain services, charged him anyway, and then refused to reimburse him for the charges ...