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The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...
A federal law banning the use of gag clauses in non-negotiable consumer form contracts. Learn about the history, provisions, and enforcement of this statute that protects consumers' right to express their opinions online.
CPSC is an independent agency that promotes the safety of consumer products by addressing unreasonable risks of injury, developing standards, and conducting research. It was created in 1972 and has five commissioners appointed by the president and confirmed by the Senate.
Learn about the history and evolution of consumer rights, from four basic rights proposed by President Kennedy in 1962 to eight universal rights endorsed by the UN and Consumers International. Find out how these rights are protected by legislation, organizations and courts in different countries.
Customer satisfaction is a term used in marketing to evaluate customer experience and how products and services meet or surpass customer expectations. Learn about the theoretical frameworks, metrics, and methods to measure customer satisfaction and its impact on loyalty and retention.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Find the support options to contact customer care by email, chat, or phone number on the AOL Help page.
The complaint tablet to Ea-nāṣir (UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE.The tablet, measuring 11.6 cm high and 5 cm wide, documents a transaction in which Ea-nāṣir, [a] a trader, sold sub-standard copper to a customer named Nanni.
A complaint is a formal legal document that sets out the facts and legal reasons for a claim against a defendant. Learn about the structure, types, and procedures of complaints in different jurisdictions and courts.