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Collar color is a set of terms denoting groups of working individuals based on the colors of their collars worn at work. These can commonly reflect one's occupation within a broad class, or sometimes gender; [1] at least in the late 20th and 21st century, these are generally metaphorical and not a description of typical present apparel.
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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
The frozen food delivery service Yelloh, formerly known as Schwan's Home Delivery, will go out of business in November, the company announced Monday, meaning nearly 80 Wisconsin workers will lose ...
Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.