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  2. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    Business process management ( BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. [1] [2] Any combination of methods used to manage a company's business processes is BPM. [3] Processes can be structured and repeatable or unstructured and variable.

  3. Skype for Business - Wikipedia

    en.wikipedia.org/wiki/Skype_for_Business

    www .skype .com /en /business. Skype for Business (formerly Microsoft Lync and Office Communicator) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises Skype for Business Server software, and a ...