Ads
related to: customer service job descriptions samplesjobs.libertymutualgroup.com has been visited by 10K+ users in the past month
resumenerd.com has been visited by 100K+ users in the past month
Search results
Results From The WOW.Com Content Network
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help. Explain...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly.