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If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
Secure your AOL account. Keep your information private and prevent unauthorized access to your account. Safe sign-in methods, up-to-date contact info, and good online habits help keep you secure and safe from scammers. Important: AOL never asks for your password in emails or phone calls.
• Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...
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Learn additional security features for AOL Mail. What is Spoofed Mail? When AOL Mail identifies a sender's display name (not the user name) is used with a different email address from the usual email address, a spoofed mail warning will appear at the top of the email message in yellow.
Continue using third-party mail apps securely Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you ...
Whenever AOL needs to contact you for official purposes, you will receive AOL Certified Mail. Sign out. Always sign out if you're not using your AOL account. If you use your AOL account on a public computer, make sure to sign out of your account when you are finished, and then clear the web browser's cache. Use the Remember Me or Store Password ...
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.
When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified ...