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  2. Zappos - Wikipedia

    en.wikipedia.org/wiki/Zappos

    Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.

  3. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Zappos offered free shipping and free returns, sometimes of several pairs. Hsieh rethought Zappos structure, and in 2013 it became for a time a holacracy without job titles, reflecting his belief in employees and their ability to self-organize. [26] The company hired only about 1% of all applicants. [27]

  4. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

  5. Zappos Is Changing the Way Workers from Delta, Amazon ... - AOL

    www.aol.com/zappos-changing-way-workers-delta...

    Zappos Is Changing the Way Workers from Delta, Amazon & Other Fortune 500 Companies Buy Safety Gear. Jennie Bell. September 2, 2022 at 2:59 PM. For over two decades, Zappos has been a go-to online ...

  6. BBB warns of phony Zappos confirmation e-mails - AOL

    www.aol.com/news/2010-08-12-bbb-warns-of-phony...

    Since these e-mails appear to be fake, Zappos customers should contact the company directly with any questions related to their order. If a consumer does click on a link, the BBB advises them to ...

  7. You can get these top-rated Hoka sneakers on major sale at ...

    www.aol.com/lifestyle/you-can-get-these-top...

    Now through Feb. 19, Zappos is hosting its major 25th Birthday Sale and offering up to 70% off. There are over 11,700 pairs of shoes and clothing items marked down for women, men and kids.

  8. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1][2] The issuance of an RMA/RGA is a key gatekeeping moment in the reverse ...

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