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  2. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  3. Secretary - Wikipedia

    en.wikipedia.org/wiki/Secretary

    Katie Johnson, left, personal secretary to the president of the United States, with Barack Obama at the White House in 2009 [1] [2] [3]. A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation ...

  4. Snapchat - Wikipedia

    en.wikipedia.org/wiki/Snapchat

    Snapchat is an American multimedia instant messaging app and service developed by Snap Inc., originally Snapchat Inc.One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

  5. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.

  6. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Nigeria Customs Service - Wikipedia

    en.wikipedia.org/wiki/Nigeria_Customs_Service

    One example (cited by the government) of an incidence that demonstrated a new customs service was the rejection of the sum of $415,000 bribe by an official of the service Bashir Abubakar, being the money offered to him in order to facilitate the release of containers of dangerous drugs at Apapa Port in Lagos [4]

  8. Enterprise service bus - Wikipedia

    en.wikipedia.org/wiki/Enterprise_service_bus

    All customer services communicate in the same way with the ESB: the ESB translates a message to the correct message type and sends the message to the correct consumer service. An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA).

  9. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality is the ability of a product or service to meet and exceed customer expectations. It is the result of the efficiency of the entire production process formed of people, material, and machinery. Customer requirements determine the quality scope. Quality is a competitive advantage; poor quality often results in bad business.