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  2. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.

  3. Fraudsters target small businesses with scams. Here are some ...

    www.aol.com/news/fraudsters-target-small...

    April 30, 2024 at 12:46 PM. NEW YORK (AP) — It's never fun to be scammed, but if you're a small business owner then falling for a scam can have long-lasting effects on a business, damaging ...

  4. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate...

  5. Get Support-AOL Help

    help.aol.com/contact

    independent agency whose mandate is to resolve complaints of customers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider.

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  7. California Department of Consumer Affairs - Wikipedia

    en.wikipedia.org/wiki/California_Department_of...

    The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees.

  8. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  9. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...

  10. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.

  11. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

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