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Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...
It depends. Usually, yes, but you might be charged a restocking fee or only get a partial credit. Also, the seller's return policies might be different from Amazon, so it's best to do the...
Stores including Urban Outfitters, TJ Maxx, Kohl's, Levi's, American Eagle, and Anthropologie charge for some mail returns. Amazon is starting to charge a fee for some returns.
Some retailers charge a restocking fee for non-defective returned merchandise, but typically only if the packaging has been opened. [2] In certain countries, such as Australia , consumer rights dictate that under certain situations consumers have a right to demand a refund. [3]
A TV, printer, drone or other gadget can be really inconvenient to return, involving careful repackaging, shipping and waiting. Sometimes the retailer will even charge a restocking fee of 15% or ...
zappos.com. Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
According to CNBC, 60% of stores are introducing more rigid policies that may include shorter windows to make the return, only offering in-store credit or even charging a restocking fee.
However, the days of across-the-board free returns are over: Amazon is instituting a $1 fee on some returns, marking a notable shift from the company's early days when the ethos was grow-at-all-costs.
Some online companies have more generous return policies to compensate for the traditional advantage of physical stores. For example, the online shoe retailer Zappos.com includes labels for free return shipping, and does not charge a restocking fee, even for returns which are not the result of merchant error.
The list of retailers cutting back includes Zara, Abercrombie & Fitch and Boohoo. In the U.S., the number of large retailers requiring a return fee has jumped from 31% to 40% this year, according ...