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A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.
Software design. Software engineer. Software project manager. Software quality analyst. Software test engineer (Tester) Solution architect. Support technician (Help Desk) System administrator. Systems analyst.
A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware , installing and updating software packages, and creating and maintaining computer networks .
GOBankingRates spoke with experts about a variety of high-paying jobs that don't necessarily even require a desk.
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone , technical support can now be conducted online or through chat.
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