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  2. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably. Help desk software specifically refers to the system that addresses customer queries.

  3. SysAid Technologies - Wikipedia

    en.wikipedia.org/wiki/SysAid_Technologies

    SysAid, an all-in-one IT Help Desk software. Website. www .sysaid .com. SysAid headquarters at Airport City business park, Lod, Israel. SysAid Technologies (formerly Ilient) is an international company founded in 2002 [1] that develops and provides IT Service Management software.

  4. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow is a platform-as-a-service, that allows for the operation of enterprise and technical management support systems, such as IT service management and help desk functionality. The company's core business revolves around management of "incident, problem, and change" IT operational events.

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

    • Why parents tried to ban this children's book about a Chinese immigrant family
      Why parents tried to ban this children's book about a Chinese immigrant family
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  7. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014.

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