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  2. Kmart - Wikipedia

    en.wikipedia.org/wiki/Kmart

    Kmart (/ ˈ k eɪ m ɑːr t / KAY-mart), formerly legally registered as Kmart Corporation, now operated by Transformco, is a department store chain, and an online retailer in the United States and operates six remaining Kmart big-box department stores — 3 in the US Virgin Islands [5] [6] [7] and one each in Kendale Lakes, Florida (Miami postal address); [4] Bridgehampton, New York; [8] and ...

  3. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service .

  4. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    Service reference autonomy (an aspect of loose coupling) The relationship between services is minimized to the level that they are only aware of their existence. Service location transparency (an aspect of loose coupling) Services can be called from anywhere within the network that it is located no matter where it is present. Service longevity

  5. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  6. Level of service (transportation) - Wikipedia

    en.wikipedia.org/wiki/Level_of_service...

    Level of service (LOS) is a qualitative measure used to relate the quality of motor vehicle traffic service. LOS is used to analyze roadways and intersections by categorizing traffic flow and assigning quality levels of traffic based on performance measure like vehicle speed, density, congestion, etc.

  7. United States Secret Service - Wikipedia

    en.wikipedia.org/wiki/United_States_Secret_Service

    The United States Secret Service (USSS or Secret Service) is a federal law enforcement agency under the Department of Homeland Security with the purpose of conducting investigations into currency and financial-payment crime, and protecting U.S. political leaders, their families, and visiting heads of state or government. [3]

  8. Transaction cost - Wikipedia

    en.wikipedia.org/wiki/Transaction_cost

    In economics, a transaction cost is a cost incurred when making an economic trade when participating in a market. [1]The idea that transactions form the basis of economic thinking was introduced by the institutional economist John R. Commons in 1931.

  9. Quality of service - Wikipedia

    en.wikipedia.org/wiki/Quality_of_service

    Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, ...