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An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.
1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click Help | About AOL 4. If you see 'Revision 11.x.xxx' or higher, you're using the most updated version of AOL Desktop Gold and will continue to get updates automatically.
This is the AOL Shield Pro Anti-Keylogging feature at work. This patented technology replaces the actual keys you press with randomly-generated characters to prevent criminals from capturing your keystrokes and your sensitive data.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The AOL Desktop Gold Download Manager allows you to access a list of your downloaded files in one convenient location. Use the Download Manager to access and search downloads, sort downloads, web search similar items, and more. Open the Download Manager to access a download
Using a supported operating system and web browser is key to having the best experience with AOL products and services. While Internet Explorer may still work with AOL Mail, it's no longer supported by Microsoft and can't be updated. For a more reliable and secure experience with AOL products, we recommend you download a supported web browser.