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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
Website. www.telkomsel.com. PT Telekomunikasi Selular, trading as Telkomsel, is an Indonesian telecommunications company founded in 1995. Its ownership is divided between Telkom Indonesia (69.9%) and Singtel (30.1%), which serves as Telkom's consumer services arm starting 1 July 2023 by its management takeover of IndiHome. [1]
As of December 2022, Facebook claimed almost 3 billion monthly active users. [7] As of October 2023, Facebook ranked as the third-most-visited website in the world, with 22.56% of its traffic coming from the United States. [8][9] It was the most downloaded mobile app of the 2010s.
A Short Message Service Center (SMSC) is a network element in the mobile telephone network. Its purpose is to store, forward, convert and deliver Short Message Service (SMS) messages. The full designation of an SMSC according to 3GPP is Short Message Service - Service Center (SMS-SC).
Telecommunications company. A telecommunications company[ a] is a kind of electronic communications service provider, more precisely a telecommunications service provider (TSP), that provides telecommunications services such as telephony and data communications access. Many traditional solely telephone companies now function as internet service ...
Nusantara (Indonesian pronunciation: [nusanˈtara] ⓘ), officially the Capital City of Nusantara (Indonesian: Ibu Kota Nusantara, abbreviated IKN), is the future capital of Indonesia, located between Kutai Kartanegara Regency and Penajam North Paser Regency, East Kalimantan, on the island of Borneo. [1][2][3] Nusantara is planned to be a ...
selatan.jakarta.go.id. South Jakarta (Indonesian: Jakarta Selatan; Betawi: Jakarte Beludik), abbreviated as Jaksel, is one of the five administrative cities which form the Special Capital Region of Jakarta, Indonesia. South Jakarta is not self-governed and does not have a city council, hence it is not classified as a proper municipality.