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Toll-free telephone number. A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code.
Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
Toll-free numbers start with 800 followed by 7 digits while premium-rate numbers start with 900 followed by 7 digits. Before 1994, all phone numbers in Costa Rica were six digits long.
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The toll-free telephone numbers in NPA 800, 888, 877, 866, 855, 844, and 833 have been portable through the RespOrg system since 1993. Toll charges. Telephone calls between countries and territories of the NANP are not typically charged at domestic rates.
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In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
It transmits information about the destination number, which a service provider can use to have several toll-free numbers directed to the same call center and provide unique service. DNIS can also be used to identify other call routing information.
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