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Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
Zappos offered free shipping and free returns, sometimes of several pairs. Hsieh rethought Zappos structure, and in 2013 it became for a time a holacracy without job titles, reflecting his belief in employees and their ability to self-organize. [26] The company hired only about 1% of all applicants. [27]
Some online companies have more generous return policies to compensate for the traditional advantage of physical stores. For example, the online shoe retailer Zappos.com includes labels for free return shipping
Find out if your favorite store's return policy holds up. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail ...
In a sign that pressure is mounting for retailers to offer free shipping, online shoe seller Zappos is offering free overnight shipping for your lifetime when you register to become a VIP today only.
Since these e-mails appear to be fake, Zappos customers should contact the company directly with any questions related to their order. If a consumer does click on a link, the BBB advises them to ...