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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [15] [16] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [17]
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In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access...
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24/7 Help. For premium support please call: ... a Boost Mobile customer might stand in line someplace to cash their paycheck; visit an authorized Boost retail location to add money to their ...
Boost Mobile is growing rapidly, just look at a the published earnings report from Sprint Nextel (their parent company). [1]. Boost has recently expanded their customer service team substantially with new call centers, but in the process has also closed down some smaller and under-performing centers.
Virgin Mobile USA was a no-contract Mobile Virtual Network Operator. It used Sprint's network for coverage. It licensed the Virgin Mobile brand from United Kingdom-based Virgin Group. Virgin Mobile USA was headquartered in Kansas City, Missouri, and provided service to approximately 6 million customers. [2] [3]
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Boost Mobile was founded by Peter Adderton in Sydney, Australia in 2000. [1] Optus began licensing the Boost Mobile brand that same year. [2] In 2012, Optus ended its business relationship with Boost; [2] [3] they subsequently switched resell access to the Telstra network, [3] with Telstra reportedly "looking to chase the youth market". [4]
As mobile providers Verizon and AT&T announced rate increases, prepaid wireless provider Boost Mobile revealed that customers can get free wireless service by playing games. In a news release...