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Cortana was a virtual assistant developed by Microsoft that used the Bing search engine to perform tasks such as setting reminders and answering questions for users.. Cortana was available in English, Portuguese, French, German, Italian, Spanish, Chinese, and Japanese language editions, depending on the software platform and region in which it was used.
Microsoft India Development Center (IDC) is a subsidiary of American software company Microsoft Corporation, headquartered in Hyderabad, India.The company first entered the Indian market in 2002 and has since worked closely with the Indian government, the IT industry, academia and the local developer community to usher in some of the early successes in the IT market.
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests.
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.
Microsoft's Composite UI Application Block can be used to build composite applications within CCF, and a number of products similar to CCF are offered by other companies as well. References [ edit ] ^ Microsoft, Customer Care Framework 2005 .NET 2.0 Edition Deployment Guide, (September 2006), 8-9
Microsoft officially discontinued the service alongside Nokia Mail on 9 March 2015 and Nokia accounts on April 19, 2015, in favour of Microsoft's own instant messaging service, Skype and Microsoft's own e-mailing service, Outlook.com. [87] [88]
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