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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software. Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms ...

3. Wikipedia:How to help - Wikipedia

   en.wikipedia.org/wiki/Wikipedia:How_to_help

   Ways to get help. For interactive help with editing see the Teahouse for new editors. You can search the FAQ to get answers to common questions about Wikipedia, There is the editing tutorial if you would like to know a bit about how things are done. There is also the comprehensive missing manual that can guide you step-by-step.

4. Online help - Wikipedia

   en.wikipedia.org/wiki/Online_help

   Online help. Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. The purpose of most online help is to assist in using a software application, web application or operating system. However, it can also present information on a broad range of subjects.

5. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   Helpdesk and incident reporting auditing. Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been ...

6. Wikipedia:Help desk/How to ask - Wikipedia

   en.wikipedia.org/wiki/Wikipedia:Help_desk/How_to_ask

   The Help desk is a page where Wikipedia users ask questions about using and editing Wikipedia. Wikipedia does not have a true Internet forum feature with threaded discussion capability, such as you have probably seen on many popular sites such as Google Groups. Instead, the Help desk is an ordinary wiki page, and users type questions and ...

7. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Website. www.helpscout.com. Help Scout, legally Help Scout PBC, is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts. [1] The company provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.