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  2. More travelers risk booking hotel rooms on sites that ... - AOL

    www.aol.com/news/more-travelers-risk-booking...

    Government regulators, industry groups and consumer advocates have tried to push back against practices by third-party booking sites that draw frequent customer complaints.

  3. Nationwide, hotel occupancy so far has rebounded to its 2019 levels, according to data provider STR, but employment hasn’t kept pace. That’s not entirely the hotels’ fault: Many workers left ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  5. Booking.com - Wikipedia

    en.wikipedia.org/wiki/Booking.com

    Guests contacted by fraudsters, posing as hotel staff. In 2023, the BBC's Watchdog discovered that guests had been contacted by fraudsters over the official Booking.com messaging system, spoof emails, and WhatsApp resulting in financial loss and leaked customer data.

  6. Hotel rating - Wikipedia

    en.wikipedia.org/wiki/Hotel_rating

    In the past, official hotel ratings were the primary factor in booking a hotel, but now, modern consumers also rely on the opinions of previous guests as expressed in online reviews. These reviews, based on personal experiences, have become increasingly important for other travellers when considering where to stay. [31] "

  7. Airbnb carbon monoxide detector mandate would be 'very hard ...

    www.aol.com/news/airbnb-carbon-monoxide-detector...

    Airbnb CEO Brian Chesky said the company is working to address customer complaints and safety issues but that there are limitations on what it can do to keep customers safe from issues like carbon ...

  8. Agoda - Wikipedia

    en.wikipedia.org/wiki/Agoda

    In December 2017, Agoda initially refused to give a refund to a customer that booked a non-existent hotel. Agoda eventually paid a refund following a fraud complaint filed with the Thai government. In 2019, Agoda was criticized for difficulties with customers removing their homes from the website. The customers cited customer service issues.

  9. Get Support-AOL Help

    help.aol.com/contact

    If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done and so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

  10. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Private businesses and Non-Profits engaged in service delivery, such as hotels, restaurants, colleges, etc. often tend to set up their own mechanisms, such as Feedback forms and Contact Us pages. Such means to get direct feedback enables businesses to take corrective action in time.

  11. Millie Bobby Brown branded ‘entitled’ for complaints about ...

    www.aol.com/millie-bobby-brown-branded-entitled...

    Millie Bobby Brown branded ‘entitled’ for complaints about hotel and shop workers. Millie Bobby Brown has divided opinions over her admission that she leaves negative reviews for services when ...