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Acknowledge. Looking For Help? Here are some common questions and answers about MyChart. FAQ. How To. How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.
I need to change my email address or phone number. To change the email address or phone number associated with your MyChart account, log in to MyChart and go to the Personal Information page, where you might be able to update the information yourself.
Have questions or need help with MyChart? Read MyChart's FAQs. Or contact MyChart’s Tech Support Help Desk Monday - Friday, 8:00 AM - 6:30 PM, excluding public holidays, at 855.520.5151 for technical support in MyChart.
If you need assistance with logging into MyChart or you are having other problems with anything related to MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. You may also email us at dukehealthlistens@duke.edu.
Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor'scomments within days. Manage your contact information. Update your address, phone or email address.
If you need assistance, you can access customer support by: Reviewing our frequently asked questions for more information about activating your account and commonly-used features; Submitting a support request using the secure form below; Calling our 24/7/365 portal help desk at 484.580.1080 to speak with a member of our support team
Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in person, depending on the level of care you need.