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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
RespOrg. A RespOrg, or responsible organization, is a company that maintains the registration for individual toll-free telephone numbers In the North American Numbering Plan by means of the distributed Service Management System/800 database. RespOrgs were established in 1993 as part of a Federal Communications Commission order instituting toll ...
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party , a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code .
Despite the phasing out of the letter system, alphabetic phonewords remain as a commercial mnemonic gimmick, particularly for toll-free numbers. For example, one can dial 1-800-FLOWERS to order flowers, or 1-800-DENTIST to find a local dentist.
Modern systems eliminated requirements tying toll-free numbers to dedicated flat-rate inbound WATS lines. Direct inward dial, introduced in 1983, allowed one trunk to carry calls for multiple numbers. AT&T's monopoly on U.S. toll-free number routing ended in 1986, encouraging flexibility in order to match rivals Sprint and MCI.
In the United States, the 988 number was implemented in July 2022 as an evolution of its predecessor, a 1-800 number that began in 2005. The new 988 number extends to over two hundred crisis centers that provide 24/7 service via a toll-free hotline. The call is routed to the nearest crisis center that provides immediate counseling and a ...
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