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2. Tony Hsieh - Wikipedia

   en.wikipedia.org/wiki/Tony_Hsieh

   Tony Hsieh (1973-2020) was the founder and CEO of Zappos, an online shoe and clothing company acquired by Amazon in 2009. He also co-founded LinkExchange, a successful advertising network sold to Microsoft in 1998, and invested in various tech startups.

3. Zappos - Wikipedia

   en.wikipedia.org/wiki/Zappos

   Zappos.com is an American company founded in 1999 by Nick Swinmurn and acquired by Amazon in 2009. It sells shoes, handbags, eyewear, accessories, clothing and more, and is known for its customer service and company culture.

4. 50 Stores With the Best and Worst Return Policies

   www.aol.com/news/50-stores-best-worst-return...

   Find out if your favorite store's return policy holds up. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail ...

5. Return merchandise authorization - Wikipedia

   en.wikipedia.org/wiki/Return_merchandise...

   RMA stands for return merchandise authorization, a part of the process of returning a product to receive a refund, replacement, or repair. Learn about the RMA cycle, management, and minimization, as well as the difference between RMA and RTV.

6. Zappos offers free overnight shipping for life, but today only

   www.aol.com/2009/12/01/zappos-offers-free...

   In a sign that pressure is mounting for retailers to offer free shipping, online shoe seller Zappos is offering free overnight shipping for your lifetime when you register to become a VIP today only.

7. BBB warns of phony Zappos confirmation e-mails - AOL

   www.aol.com/news/2010-08-12-bbb-warns-of-phony...

   Since these e-mails appear to be fake, Zappos customers should contact the company directly with any questions related to their order. If a consumer does click on a link, the BBB advises them to ...