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  2. Appointment scheduling software - Wikipedia

    en.wikipedia.org/wiki/Appointment_scheduling...

    Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings. This type of software is also known as appointment booking software and online booking software.

  3. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    Apple. Website. apple .com /retail /geniusbar. The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels ...

  4. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  5. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  6. Resolute desk - Wikipedia

    en.wikipedia.org/wiki/Resolute_desk

    48 in (120 cm) The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House as the Oval Office desk, including the five most recent presidents. The desk was a gift from Queen Victoria to President Rutherford B. Hayes in 1880 and was built from the oak ...

  7. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management.

  8. Wikipedia:Help desk/How to ask - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Help_desk/How_to_ask

    The Help desk is a page where Wikipedia users ask questions about using and editing Wikipedia. Wikipedia does not have a true Internet forum feature with threaded discussion capability, such as you have probably seen on many popular sites such as Google Groups. Instead, the Help desk is an ordinary wiki page, and users type questions and ...

  9. Category:Help desk software - Wikipedia

    en.wikipedia.org/wiki/Category:Help_desk_software

    Z. Zoho Office Suite. Categories: Help desk. Customer relationship management software. Bug and issue tracking software.

  10. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep ...

  11. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

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