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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
For example, if a customer from Spain is calling a phone number in Australia, and it costs 8 cents per minute to phone Spain from the US (the callback, which is an incoming call) and 20 cents per minute to phone Australia from the US (the destination call, which is an outgoing call), then the caller will pay a total of 28 US cents a minute ...
The National Do Not Call Registry is a database maintained by the United States federal government, listing the telephone numbers of individuals and families who have requested that telemarketers not contact them. [1] Certain callers are required by federal law to respect this request. Separate laws and regulations apply to robocalls in the ...
Service Call" is a science fiction short story by American writer Philip K. Dick. It was first published in Science Fiction Stories, July 1955. Plot. The plot centers on a man, Courtland, who one evening at his home is visited by a nervous and peculiar repairman.
Collect call. A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party 's expense. Collect calls were originally only possible as an operator-assisted call, but with the introduction of ...
Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold —and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to ...
Call and response. Call and response is a form of interaction between a speaker and an audience in which the speaker's statements ("calls") are punctuated by responses from the listeners. [1] This form is also used in music, where it falls under the general category of antiphony .
Click-to-call. Click-to-call, also known as click-to-talk, click-to-dial, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol ( VoIP ), or text.