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  2. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    Apple. Website. apple .com /retail /geniusbar. The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels ...

  3. Appointment scheduling software - Wikipedia

    en.wikipedia.org/wiki/Appointment_scheduling...

    Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings. This type of software is also known as appointment booking software and online booking software.

  4. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  5. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  6. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  7. Waiting room - Wikipedia

    en.wikipedia.org/wiki/Waiting_room

    Waiting room. A waiting room or waiting hall is a building, or more commonly a part of a building or a room, where people sit or stand until the event or appointment for which they are waiting begins. There are two types of physical waiting room. One has individuals leave for appointments one at a time or in small groups, for instance at a ...

  8. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  9. Disappearance of Richard Colvin Cox - Wikipedia

    en.wikipedia.org/wiki/Disappearance_of_Richard...

    United States Military Academy. (1948–1950) Richard Colvin Cox (born 25 July 1928, last seen 14 January 1950) was an American second-year cadet who disappeared from the United States Military Academy at West Point, New York. In January 1950, he was visited by a man whose first name may have been George three times over the course of a week.

  10. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep ...

  11. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

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