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  2. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Service assurance is model that is centered on the concept of maximizing customer satisfaction. The belief is that such practices inevitably maximize the long-term profitability of an organization or enterprise. Numerous quality-regulating methods are often interwoven with CSA services. Under the CSA umbrella, it is typical to also find Quality ...

  3. Military retirement (United States) - Wikipedia

    en.wikipedia.org/wiki/Military_retirement...

    The legislation reduced the multiplier for years of service up to 20 years from 2.5% to 2.0%. As such, a member retiring with 20 years of service would rate a monthly payment equal to 40% of the highest-paid 36 months of service. This represented a 20% drop in compensation from the preceding system.

  4. Fido (wireless carrier) - Wikipedia

    en.wikipedia.org/wiki/Fido_(wireless_carrier)

    Fido Solutions Inc. Fido Solutions Inc. is a Canadian mobile network operator owned by Rogers Communications. Since its acquisition by Rogers in 2004, it has operated as a Mobile virtual network operator (MVNO) using the Rogers Wireless network. Fido's logo is a yellow doghouse. The name, "Fido," was suggested to Microcell Solutions, the first ...

  5. EVERTEC Announces Pricing of Public Offering by Selling ... - AOL

    www.aol.com/news/2013-09-12-evertec-announces...

    The underwriters of the offering will have a 30-day option to purchase up to an additional 3,000,000 shares of common stock from Apollo at the Offering Price, less underwriting discounts and ...

  6. Digital coupon - Wikipedia

    en.wikipedia.org/wiki/Digital_coupon

    Digital coupons (also known as e-coupons, e-clips or clipped deals) are the digital analogue of paper coupons which are used to provide customers with discounts or gifts in order to attract the purchase of some products. Mostly, grocery and drug stores offer e-coupon services in loyalty program events. Even though there are still traditional ...

  7. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. Marshall Field used slogans such as "Give the lady what she wants" in his Chicago department store. [citation needed] " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as ...

  8. Specsavers - Wikipedia

    en.wikipedia.org/wiki/Specsavers

    Specsavers Optical Group Ltd is a British multinational optical retail chain, which operates mainly in the UK, Ireland, Australia, New Zealand, Canada, South Africa and the Nordic countries. The chain offers optometry and optician services for eyesight testing and sells glasses, sunglasses, and contact lenses. It also sells hearing aids.

  9. Executive Order 10988 - Wikipedia

    en.wikipedia.org/wiki/Executive_Order_10988

    Executive Order 10988. Executive Order 10988 is a United States presidential executive order issued by President John F. Kennedy on January 17, 1962 that granted federal employees the right to collective bargaining. This executive order was a breakthrough for public sector workers, who were not protected under the 1935 Wagner Act .