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Also in January, Ticketmaster acquired the UK-based secondary ticket marketplace, Getmein.com. And finally, in that same January, Ticketmaster acquired TicketsNow, a ticket reseller in the United States, for $265 million.
Swift's tour promoter, AEG Presents, said Ticketmaster's exclusive deals with the majority of U.S. live venues coerced AEG into working with them. In December 2022, several fans sued Ticketmaster for many violations such as intentional deception, fraud, price fixing, and antitrust.
See Tickets is a full service ticket agency and services to clients include custom UX and UI development, marketing, customer care, access control and all aspects of ticketing and account management.
After receiving a request for comment from the BBC, Ticketmaster apologised to Ms Dafydd and offered her three free tickets to the concert in Cardiff.
Eventim UK is an events and ticket agent, based in London, England. The company is a wholly owned subsidiary of Europe's largest ticket retailer, CTS Eventim AG & Co. KGaA. Eventim has been a member of STAR (The Society Of Ticket Agents And Retailers) – the UK self-regulatory body for the entertainment and ticketing industry – since June 2009.
He said he has successfully booked tickets for theatre shows at the West End as their websites use a separate accessibility platform, and said Ticketmaster should "take a leaf out of their book".