Why Companies Are Choosing TeamSupport

TeamSupport doesn't just streamline customer communications with ticketing and live chat. We provide agents with a 360-degree view of each customer so they can provide excellent support and make each interaction count.

✅ Professional Ticketing Tool

✅ Messaging and Live Chat

✅ Powerful Integrations

✅ Self-Service Support

✅ Powered by AI and Machine Learning

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TeamSupport: Customer Satisfaction, Streamlined

TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.

Professional Ticketing Tool
Messaging and Live Chat
Powerful Integrations
Self-Service Support
Powered by AI and Machine Learning

The Impact of TeamSupport

TeamSupport has completely changed the way our team works! We're able to quickly locate tickets, knowledge base details, and more.

Paul Ann Bins

Senior Product Manager, Jackrabbit Technologies

The CDI, or Customer Distress Index, is a great feature that allows client support contacts to see how the client is in terms of satisfaction. As a company you are able to weigh different criteria to gauge how at risk your clients are.

Vince Gajewski

Senior Manager Client Success and Training at Profit Sword

Compared to our previous help desk system, we've experienced a 100% improvement.

Anna Yang

Senior Implementation/Training Specialist at Suntell

Frequently Asked Questions

How do TeamSupport’s customer service software solutions help retain customers?

Ours is the best customer service software solution because it gives you deep insights into customer sentiment and keeps data about your interactions with them in a single place.

Can I customize TeamSupport for my company’s needs?

Absolutely — we’ve designed this customer service software to be highly customizable. For instance, you can customize what is displayed alongside each ticket to give your agents the info they need to provide better support, as well as customize the chat functionality to fit your company’s specific protocols and procedures.

Do customizations affect the cost of the platform?

Many of the customization options found in our customer care software are included in the price of the platform. For example, with all Messaging & Live Chat pricing options, you are given the ability to customize the look and feel of the chat experience to match your style and branding.

Can TeamSupport help a company at our current size and scale as we grow and our needs change?

Yes - we offer a wide range of pricing options and capabilities that are aimed specifically at helping fast-growing companies. We also provide you with the ability to create the customer service platform that has the extensive capabilities you need for omnichannel engagement and more.

How can our organization get started with TeamSupport?

If you're ready to experience the difference for yourself, we make it easy to get started. All you need to do is click the Get Started button above!